Benefits Partners provides the most sophisticated tools and technology resources to keep you running at the speed business demands. With decision, implementation and ongoing support capabilities that include employee communication and enrollment, employee advocacy, compliance and regulatory support, we act as an extension of your HR department — giving you everything you need to administer comprehensive benefits efficiently and effectively.
Employee Advocacy Resources
We have access to employee medical advocacy services, which are a means of enabling employees and their families (including parents and parents-in-law) to navigate the increasingly complex health care and insurance markets. These services do not replace health insurance; rather, they provide assistance with clinical and administrative issues involving their medical, hospital, vision, dental, pharmacy, and other health care needs. Services include:
Personal Health Advocate (PHA)
- Registered Nurse
- Member speaks with same PHA each time
- Medical Director Support
- Ensures privacy/confidentiality
Clinical Services
- Find the best doctors and hospitals
- Assist with a complex medical conditions
- Locate and research treatments for a medical condition
- Secure second opinions
- Schedule appointments with hard-to-reach specialists
- Identify renowned “best-in-class” medical institutions
Administrative Services
- Resolve insurance claims
- Save money on health care bills
- Navigate within an insurance company
- Assist with correcting billing mistakes
Health Coaching
- Help prepare patients for health care appointments
- Educate members to better understand their conditions
- Encourage members to become active participants in their health care
Information and Service Support
- Assist with eldercare issues
- Obtain health information to help make informed decisions
- Help members complete qualification applications
- Identify and coordinate/arrange for wellness services
- Help make arrangements for members’ special service needs
- Help arrange transportation services